Overview
Agent Metrics shows prompt activity and recorded token usage for the agents available in the selected rollout client. Internal employees with Platform Agents access can report on any Active or Onboarding rollout client selected in the global client switcher. The Role Access matrix still controls which agent roles are available in the Platform Agents workspace. Client users remain limited to their permitted deal and see only their primary assistant. Spend and model pricing are not shown.
How to use this page
Select a rollout client
Use the client switcher in the Platform top bar. An internal employee with Platform Agents access can select any Active or Onboarding rollout client with client agents enabled. A client user can select only a permitted deal. If no client is selected, the page asks you to choose one.
Choose a reporting window
Use Today, Yesterday, This week, This month, 7 days, 30 days, 90 days, or All time. Calendar day boundaries follow the viewer timezone, and the summary and table update together.
Read the usage summary
The summary band reports Prompts, Usage tokens, Active agents, and Last activity for the selected client and date range. An agent counts as active when it has recorded prompts or token usage in the selected window.
Review agent usage
The table lists the selected client's active, non-archived agents with type, prompt count, recorded usage tokens, and last activity. Paused agents are labeled, and rows without recorded activity show No activity. Current labels include Agent Director, functional managers, focused experts, and a personal assistant when present.
Sort the table
Select Agent, Type, Prompts, Usage tokens, or Last activity to sort. Select the same heading again to reverse the direction. The initial sort is Prompts descending.
Understand the access boundary
Platform Agents page access lets an internal employee open metrics for every rollout client, but it does not grant wider CRM access or change which client-agent roles the Role Access matrix allows. A client user sees only that user's primary assistant for the selected permitted deal.
What the buttons do
- Client switcher
- Selects the rollout client whose agent activity appears on the page.
- Date range tabs
- Switch between Today, Yesterday, This week, This month, 7 days, 30 days, 90 days, and All time.
- Agent usage table headings
- Sort the table by agent, type, prompts, usage tokens, or last activity.