Help CenterPlatform · Meetings

Meeting Detail

Review one booked meeting, edit allowed fields, play its recording, or correct an accidental Meeting Set when authorized.

Updated Aug 19, 2026 5 steps 3 questions answeredOpen this page in the platform
On this page

Overview

Meeting Detail shows one selected-client booked meeting with its schedule, status, owner, source, qualification, contact information, notes, and saved recording. Authorized users can edit allowed fields or correct an accidental Meeting Set.

How to use this page

  1. Open a booked meeting

    From Booked Meetings, select View for the relevant record. The page shows the contact and company, status, schedule, time zone, source, setter, owner, qualification, and contract value.

  2. Play a saved recording

    When a recording is available, use the player in the Recording section. If the saved recording matches its booking call, playback uses the platform recording link; legacy saved recordings remain supported.

  3. Edit a meeting when authorized

    Select Edit Meeting to update the allowed meeting and contact fields. Choose Save Changes when finished or Cancel to discard unsaved edits.

  4. Correct an accidental Meeting Set

    An authorized SDR manager can select Correct Meeting Set when the contact is currently Meeting Set. Add an optional reason, then choose Restore prior status. The action restores the exact prior status and clears only this booking's Meeting Set attribution and date.

  5. Handle a no-show or incorrect meeting

    Authorized users can select Mark No-Show and provide a reason. Authorized users can select Delete after confirming. Delete un-books the meeting and cannot be undone.

What the buttons do

Correct Meeting Set
For authorized SDR managers when the contact is Meeting Set, open the accidental-booking correction dialog.
Restore prior status
Restore the exact status from before booking and clear only this booking's Meeting Set date and attribution.
Edit Meeting
For employees, open editable meeting and contact fields.
Recording player
Play the saved meeting recording inline with skip and speed controls when a recording exists.
Mark No-Show
For authorized users, record a no-show reason.
Delete
For authorized users, un-book the meeting after confirmation. This cannot be undone.

Common questions

Yes. When the meeting has a saved recording, use the inline player in the Recording section. A matched booking-call recording uses the platform playback link, while legacy saved recordings remain supported.
Employees can use Edit Meeting. A client member cannot edit meeting fields, but may change status only when an admin granted booked-meeting status access and the record is Meeting Set.
An authorized SDR manager can correct a current Meeting Set. The action restores the exact prior status and keeps the original call and history intact.
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